1. Integration of Compass in JSM combines dev and ops data for full transparency
2. Asset dashboard provides meaningful insights
3. Integration of DevSecOps tools helps to create transparency about security vulnerabilities
4. Integration of CI/CD tools supports seamless collaboration between Dev and Ops
5. Customer support template optimizes support processes
6. Single sign-on for customer accounts creates a seamless user experience
7. Service management templates make teams more autonomous and faster
9. Board View of tickets for optimized overview
12. Agent Co-Pilot creates summaries and optimizes communication
8. Dark Mode for eye-friendly working
10. Customer support template optimizes support processes
11. Virtual Agent answers questions with the help of artificial intelligence