Why Upgrades?
Upgrades are an important aspect of managing Atlassian products as upgrades are required by software development companies to cope with the following:
- New Feature requirements based on changed market trends/requirements
- Fixing a Defect in the previously released versions
- Performance Improvement
Why Atlassian Upgrade?
Many companies find upgrading their software to be a daunting and time-consuming task since upgrades require apps, custom-developed plugins, and integrations, and their success is dependent on a large number of users.
- When Atlassian releases a major feature version, all subsequent iterations to that version are supported for two years. Afterwards, the versions are considered as an end of life, and Atlassian will no longer provide support.
- Once the security vulnerabilities are identified, at times they may be mitigated and may require a patch or upgrade immediately, hence critical vulnerabilities generally result in root-level compromises of servers or infrastructure devices. Thus, upgrades are necessary.
- Along with the upgrades of the Atlassian products, it is also important for the server architecture and instances themselves be upgraded as well, to ensure optimal Atlassian operation.
Solving customer problems one at a time
- An upgrade is a complex process which involves the right skill set and dedicated time to be invested in it
- An insufficient amount of expertise in upgrading the Atlassian products to the compatible versions
- Possibly disrupting integrations, or causing functionalities to break will require proper attention to be paid to the steps being recorded for the upgrade to be carried out on a test instance.
- Unsuccessful upgrades may result in system functionality getting degraded.
- Without upgrades, users will be unable to take advantage of the full potential of new features being implemented
- Without upgrading their Atlassian products to the latest versions, customers will not be able to utilize the platform to its full potential.
What Is An Atlassian Upgrade?
A software upgrade is the newest version of the software. It usually comes with new features, improvements & security fixes/bug fixes and continued support. Upgrades are an important part of managing your Atlassian products as their changes are essential to keep up with the latest market trends/requirements/or to fix the defects from previous releases. It needs to be carried out with the right – knowledge, planning, resource, downtime etc.
How Can DevTools Help?
DevTools has certified Atlassian consultants who can architect the Atlassian upgrade path and design a plan to get the latest features from Atlassian Server/ DC while keeping your business operations running smoothly. DevTools resources will exercise due diligence while planning these upgrades to ensure the customers’ businesses are not affected by executing them on weekends to ensure that the downtime is very minimal.
Our Upgrade Process
- A detailed assessment of the customer’s as-is system will be done first.
- Then the upgrade will be performed on a test instance which is identical to that of the existing production instance to simulate the conditions and to address issues which can be foreseen on the production instance.
- The migration process (step by step) will be captured on a guiding document
- Business teams will be trained on the latest features and tool usage & navigation
- Care is always taken to ensure that the production upgrade is planned and performed within a weekend to ensure minimal effect on business usage.
